Telnes Broadband, a leading provider of Internet, Managed Network Services and Hosted Voice, announced today the availability of the LinkWatch Cloud Portal for Customers. LinkWatch is a crucial component of Telnes’ Amplified Support system of job managed installments and proactive ticket creation with dedicated engineering support. While Telnes has actually always given network tracking as a component of the information solutions, clients are now able see the very same Real Time info that Telnes Engineers use to stay informed of their network’s health.
All Telnes data and MPLS circuits kept track of 24/7 for uptime, latency, package reduction and application. If the circuit induces an alarm, a Telnes assistance instance is automatically produced. From the LinkWatch Portal, customers can examine their usage, track service tickets and produce their own custom network monitoring informs. Telnes’ Dedicated Engineering team backs LinkWatch solution 24/7/365. With the cloud portal, clients could interact straight with Telnes Engineering and post remarks and details straight into any kind of ticket for: technological support, billing, or provisioning. Linkwatch offers vital presence and clearness commonly unavailable with other Telecom carriers. The LinkWatch portal supplies a graphical map based user interface of the whole network. From the dashboard of the Portal, consumers can view a color-coded map to get an instantaneous snapshot of their network’s health. Should there be any type of issue or change required, they could open up a ticket straight within the portal to promptly begin working with Telnes Engineering.